Author Archives: admin

I like an application that “respects” me.

One of the things I loved about Robert Hoekman jrs book “Designing the obvious” was the idea of showing as few error messages as possible. Error massages, he explains, are hardly ever necessary. So I added this as a guideline to my interaction design document for TAX-i and I tried to convince the analysts to [...]

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Added value to the customer

Recently we were told that the UX team was going to be made redundant because we were losing money, weren’t part of the companies core business and had no added value to the companies portfolio OR TO OUR CLIENTS. I started thinking about how we could start being profitable as a team and how we [...]

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TAX-i application [Logica, HWH]

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2009 – 2010 • Logica The TAX-i project consists of 2 applications; ODB which leverages municipal data across silos, and UBS that calculates water levies based on this data. It is being co-developed by Logica and a couple of Water Boards. Representatives of the Water boards and users of the system are part of the [...]

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Crowd surfing. Wheeeeee!

Everybody ’s doing it. It’s nothing to be ashamed about. Jared Spool at work in the middle of the night (it was daytime in Holland) and Scott Berkun (working on his new book), to name a few of the more famous I happened to catch tweets from. Dipping into our collective knowledge, their followers. We, [...]

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Web Apps

In the Spoolcast “Better Navigation for Web Application” Jared Spool asked Hagan Rivers a couple of questions she didn’t get around to answering the attendees at the Web App summit. God I wish I had been there, but that’s beside the point.  One of the questions asked was: “How do you know what the user [...]

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  • TwitterWidget

    at 12/05/2012
    RT @jmspool: In Tibet, it's a long standing tradition of Yogis to teach their students patience using the image layout functions of MS Word.
    view tweet
    at 12/05/2012
    Finally found the computer magazine I was looking for in the section "Man and Hobby".
    view tweet
    at 07/05/2012
    Just reached a deeper understanding of the word "aesthetics". Thanks to "Seductive Interaction Design" of S. Anderson
    view tweet
    at 29/03/2012
    Cute video: I Love UX Design. http://t.co/vkI2nSQb
    view tweet
    at 25/03/2012
    If only 10% of the information people use to "see" comes from the eyes what does this mean for GUIs?
    view tweet