Recent projects
Tags
Agile Apple Case management Community Conference CRM CSS Customer Experience Functional requirements Government HTML Information architecture Interaction design iPhone Market maturity Portfolio Process management Product design Self-Service Social media Software development Task flow Taxonomy Twitter Usability User centered design User Experience User requirements Visual design Web application Wire frames WordPress
Category Archives: Usability
Design strategy and market maturity
After reading Jared Spool’s articles on the relationship between Market Maturity and Design Strategy a while ago I felt, well, resentment. I believed I felt that way not because the company I worked for belongs in the “lowest” stage, rendering my efforts to incorporate UX in the design process useless, but because the message is [...]
Also posted in Customer Experience, User Experience Tagged Design strategy, Market maturity, Software development 1 Comment
Added value to the customer
Recently we were told that the UX team was going to be made redundant because we were losing money, weren’t part of the companies core business and had no added value to the companies portfolio OR TO OUR CLIENTS. I started thinking about how we could start being profitable as a team and how we [...]
Also posted in Customer Experience, User Experience Tagged Customer, Market maturity Leave a comment
Usability Testing Guerilla Techniques
I’m really looking forward to a session of the User interface13 Conference October 13th in Cambridge by Dana Chisnell – Usability Testing Guerrilla Techniques: Collecting User Data on a Shoestring. I’ve been working on an interesting “e-government” project for a couple of months now as a user experience designer. Initially I was asked to make [...]
Do I still :-) my iPhone?
Some more thoughts on what constitutes “User Experience”. Since I last posted about my love for my iPhone I have read several opinions on why the iPhone has been such a success. Computer idee writes that the iPhone has become nr 1 on Flickr (with a measly 2mb pixel camera and after existing only one [...]
Usability guidelines / User research [Ministry of Defense]